Beien Headphones Noise-Cancellation Performance Comparison

Beien, as a leading manufacturer of call center headsets, conducted a noise reduction performance test on three of our main headset models last week. We now present the results so you can experience the noise reduction capabilities of these headsets firsthand.

1. B25 USB Headset: Our basic model, and one of the most frequently repurchased products by our distributors. It features passive noise cancellation, covers essential daily functions, is affordably priced and durable, and weighs approximately 100g.
2. BS29 USB Headset: Our best-selling model, offering excellent value for money. It features ENC dual-microphone noise cancellation, wideband audio, and weighs approximately 130g. Its durable structure ensures more efficient communication with your customers.
3. FC22 USB Headset: Our premium model, featuring a unique gradient arm design, ENC dual-microphone noise cancellation, an integrated microphone boom, a more robust structure, wideband audio, and a 360℃ rotating microphone boom. It weighs approximately 130g.

Beien Noise-Canceling Headset with Microphone Buying Guide

What are passive noise cancellation and ENC dual-microphone noise cancellation?

1. Passive noise cancellation: This method uses a tight ear cup design and high-quality sound insulation materials to physically block external noise. The noise reduction effect is limited. In terms of noise reduction effectiveness: in-ear > over-ear > on-ear.
2. ENC dual-mic noise cancellation: This method utilizes two microphones working together: one collects ambient noise, and the other collects both the human voice and ambient noise. A ​​DSP chip compares the two signals to create a noise model, which is then subtracted from the mixed signal in real time, thus transmitting a "pure voice" to the other party and significantly reducing the background noise they hear.

For varying signals such as music and human voices, the ENC noise cancellation algorithm selectively preserves them to avoid voice distortion. At the same time, the technical processing involves a slight delay, making it impossible to completely eliminate sudden sounds. This is also to ensure that users can perceive important ambient sounds, ensuring safety and natural communication.

Why do no brands promise "100% noise cancellation"?

1. No professional call center headset brand offers "100% noise cancellation," not even major international brands like Jabra, Plantronics/Poly, Logitech, and EPOS. This isn't due to a lack of technology, but rather a deliberate design choice. These established brands have found a balance between safety regulations, usage scenarios, health considerations, and actual performance.
2. As a leading manufacturer of call center headsets, Bein has always advised its customers to focus on the actual noise reduction needs in their work environment, rather than pursuing marketing numbers. In a call center environment, retaining a certain level of ambient awareness is often a feature, not a flaw; it's a safety design choice, not a technological shortcoming. Even if a customer wants to use "100% noise cancellation" as a marketing point, we will still maintain our professional stance, emphasizing that excessive noise cancellation can impair voice clarity and call authenticity. This is not a lack of technical capability, but a responsible choice for user experience and safety.

1. Voice distortion and word loss. Over-eliminating ambient noise may inadvertently affect the voice frequency range, resulting in the other party hearing a dry, mechanical-sounding voice, or even losing details of words.
2. Imbalance in environmental awareness. Users may be unable to perceive crucial information such as colleagues calling out or office announcements due to excessive suppression of ambient noise, affecting collaboration and safety.
3.  Algorithm side effects become prominent. In pursuit of "ultimate cleanliness," the algorithm may increase processing delay or produce electronic residual noise such as "bubbling sounds" or "breathing sounds," thus reducing call quality.
4. Psychological discomfort. Completely pure voice transmission can sound unnatural, leading the other party to have the illusion that "the person on the other end is a robot," weakening communication trust.

 

Video 1. Noise vs. Clarity--BS29 Headset ENC Noise Cancellation Test

 

Video 2. Noise vs. Clarity--FC22 Headset ENC Noise Cancellation Test

 

Video 3. B25 (Physical) vs. BS29 (ENC) Noise Cancellation Test

 

Video 4. B25 (Physical) vs. FC22 (ENC) Noise Cancellation Test

 

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Beien company, located in Shenzhen, China, a call center headset manufacturer and cable manufacturer with 17 years of experience. We offer comprehensive customization services. Here you can find high-quality, cost-effective headsets.

 

We are a source factory-wholesale orders are welcome!

 

• Dual-mode headsets

MOQ: Qty >= 100pcs, wholesale price